Setting Expectations

You can set people up for success or failure by your expectations.People tend to become what they think we expect them to be. If you communicate to the people around you that you expect them to be lazy, uncreative, and negative, that’s probably how they will respond to you. On the other hand, if you treat people like winners, they’re likely to become winners. Psychologists call it “The Pygmalion Effect.”
The best salesmen expect customers to buy their product.
The best executives expect employees to have creative ideas.
The best speakers expect audiences to be interested.
The best leaders expect people to want to follow.
The best teachers expect students to learn.
Would you like to bring out the best in those around you? Here's the key: Treat them the way they could be! Don’t just “tell it like it is.” Tell it like it could be.